Reference

pota69 Privacy Policy for Indonesian Accounts

Our Privacy Policy explains what we collect when you open a pota69 account, sign in on mobile, verify your phone, or connect DANA and QRIS.

Account dataDevice detailsCookie choicesWallet records

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How DANA And QRIS Data Fits

pota69 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers details you submit during account opening, including your phone number and verification result, plus technical details created when you sign in through a mobile browser or desktop device. We use these records to provide account access, check wallet status, investigate a missing

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payment reference, and protect the account from unauthorised entry. A DANA, OVO, GoPay, or QRIS transaction may give us a reference, amount, status, and time, while the wallet provider remains responsible for its own handling. Bank transfer and virtual account records can be matched to your
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account so support can trace a cashier status without asking you to resend sensitive credentials. Access or eligibility depends on local law, and this policy applies where local law permits. We do not ask you to send a wallet PIN or account password through support.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Get Policy Help Near Your Account

Privacy questions are easier to resolve when they include the account step or payment reference involved.

Account access If you cannot pass phone verification or reach your account, use the support path beside the login area. Share the account phone number and device type, but leave out your password, wallet PIN, and one-time security code.

Wallet records For a privacy question about DANA, OVO, GoPay, QRIS, bank transfer, or virtual account data, include the payment reference and date. We can check the record linked to your account without requesting private wallet credentials.

Data requests Ask us to correct an account detail, explain a stored record, or remove data that we no longer need. We may first confirm your account step and phone verification so a request is handled by the right account holder.

DATA PRACTICE

Inside Our Data Handling Steps

We keep the policy practical: each record has a purpose connected to account access, payment tracing, security, or site operation.

Account details

We may hold your phone number, verification result, account activity, and support messages. These details let us complete the account path and respond to a question about access without confusing your records with another account.

Device signals

A mobile browser or desktop sign-in can create device, browser, network, and session details. We use these signals to keep a session working, identify unusual access, and investigate why a verified account cannot reach the lobby.

Cookies

Cookies can remember a session, preserve a language or display choice, and show whether a page loads correctly. You can manage browser cookie settings, although removing certain cookies may require you to sign in again.

Account security

Phone verification helps connect an account request with the person holding the registered number. We do not need your password or DANA, OVO, GoPay, or QRIS wallet PIN when handling a support request.

Retention periods

We retain account, payment-reference, security, and support records only for the operational, dispute, and legal purposes that require them. When a record is no longer needed for those purposes, our process removes or separates it.

Changes and requests

If a detail is wrong or your circumstances change, contact us through the account support path and describe the requested correction. We may ask for account confirmation before changing records, and we will explain the outcome through that route.

Privacy Policy Questions About Your Account

These Privacy Policy answers cover the searches we hear most often from Indonesian account holders. They explain what happens at login, during phone verification, when a wallet reference is checked, and when you ask us to change or explain personal data.

The pota69 Privacy Policy covers account details, phone verification, device and browser signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

We use your phone number to create and verify the account path, connect support requests to the correct record, and help protect access. We do not ask you to send your password or wallet PIN when we check an account issue.

Yes. The Privacy Policy explains how we handle the payment reference, status, amount, and time linked to a DANA or QRIS transaction. The wallet provider controls its own records, while we use our copy to trace account activity and support questions.

You can request a correction through the support path in your account area. Describe the field that needs changing and complete any account confirmation we request. We will check the existing record before making a change or explaining why it cannot be changed.

Cookies can keep your sign-in session, remember selected settings, and help us identify page-loading errors. You can adjust them in your browser controls. Clearing them may end the session, so you may need to complete phone verification again.

We keep account, security, payment-reference, and support records for the period needed for account operation, dispute handling, and legal duties. When those purposes end, our retention process removes the record or keeps it in a separated form.

Where local law permits, you can ask what personal data is linked to your account, why it is used, or how to request a correction. Use the account support path, include your phone number, and avoid sending passwords or wallet security codes.

pota69 Privacy Policy for Indonesian Accounts

Get Policy Help Near Your Account

Inside Our Data Handling Steps

Account details

Device signals

Cookies

Account security

Retention periods

Changes and requests

Privacy Policy Questions About Your Account

01 What does the pota69 Privacy Policy cover?

02 Why does pota69 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS receipts?

04 Can I ask pota69 to correct my data?

05 How are cookies used on the mobile browser?

06 How long does pota69 keep account records?

07 Where local law permits, can I ask about data access?

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